Delivery Charges 

We ship to UK mainland, Northern Ireland, Southern Ireland and mainland Europe

We endeavour to dispatch all in stock items ordered the same day if ordered before 3pm. Unless otherwise requested we normally use Royal Mail or Parcel force .
We can offer a next working day delivery service if you order before 2pm and select Next working day at checkout. (This is for UK mainland only and does not include delivery on Saturdays & Sundays )

Our post & packing charge varies according to the weight of the item, but generally is £4.60 for 1-3 day delivery, and around £6.50 for larger items such as motors and fan assemblies. Please enter you r delivery details at the basket to get a more accurate shipping quote.

Returning and exchanging Products

You can return products you purchase from us for a full refund, providing it is not fitted and returned with it's original packing undamaged ,(excludes commercial items such as icemakers)
It must be in the same condition as when you received it , and it must come back to us within 7 days. To return a product please login to your account and request to return an item. It is recommended that you send items back to us via a tracked delivery method as you are responsible for loss or damage on return. Unwanted parts are returned at the customer's expense

Please include this number inside the packaging so we are able to identify it when it is returned** . Upon inspection of the returned item we will credit your payment method with the amount of the item less the original post and packing charge

If the item is not returned in its original packing, we reserve the right to charge a 20% repacking charge,

Items are guranteed for six months from manufactures defects.

Items will not be accepted for credit without an issued RMA number

If there is something wrong with the item, or you receive something other than what you ordered we will pay for the return postage.

Electronic Items are not returnable under any circumstances.

Cancelling an amending order

Items that have not been dispatched can be cancelled or amended by contacting us via email or telephone. (excludes special order items see below)

Items that have been specially ordered for you either via the internet or telephone cannot be cancelled or amended once payment has been made.

Items not received

If you have not received an item after the delivery time speified. Please contact us.
Refunds and replacements will not be issued or considered until 10 working days of order to allow for delays in the postal system.
If the Item was sent via Recorded delivery, Special delivery, or parcel Force and proof of delivery was received, refunds will not be issued.
All missing or not received order request must be made within 21 days of order

If you have any other questions , please contact us :email